Advanced Emotional Intelligence

Course overview

This advanced-level course in Leadership & Management goes deep into the advanced aspects of Emotional Intelligence. It combines international standards and codes with case studies from oil & gas, utilities, industry and government across the GCC, Africa and worldwide, with workshops and pre/post assessment.

What you will learn

• Explain the core concepts and governing standards of Emotional Intelligence
• Apply proven Emotional Intelligence methods and tools to real workplace situations
• Analyse problems and select practical solutions
• Assess performance and compliance with measurable indicators
• Build an action plan to improve Emotional Intelligence in your organisation

Who should attend

Managers, team leaders, supervisors and high-potential professionals

Daily outline

1. Day 1
   Principles, terminology and governing standards
2. Day 2
   Methods, tools and technical requirements
3. Day 3
   Assessment, analysis and decision-making
4. Day 4
   Implementation, case studies and lessons learned
5. Day 5
   Performance measurement, improvement and final assessment
6. Day 6
   Advanced techniques and specialist applications
7. Day 7
   Risk, integrity and compliance management
8. Day 8
   Digital tools, data and analytics
9. Day 9
   Integrated workshop and simulation
10. Day 10
    Capstone project, presentations and certification assessment

Upcoming dates

Certificate

ITQAN Global Academy certificate of completion for participants who meet attendance and pass the assessment.