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Benchmarking Fundamentals

Code: QE-173Level: FoundationDuration: 5 days

Course overview

This foundation-level course in Quality & Operational Excellence builds a solid foundation in Benchmarking. It combines international standards and codes with case studies from oil & gas, utilities, industry and government across the GCC, Africa and worldwide, with workshops and pre/post assessment.

What you will learn

  • Explain the core concepts and governing standards of Benchmarking
  • Apply proven Benchmarking methods and tools to real workplace situations
  • Analyse problems and select practical solutions
  • Assess performance and compliance with measurable indicators
  • Build an action plan to improve Benchmarking in your organisation

Who should attend

Quality managers, auditors, process owners and improvement teams

Daily outline

  1. Day 1
    Principles, terminology and governing standards
  2. Day 2
    Methods, tools and technical requirements
  3. Day 3
    Assessment, analysis and decision-making
  4. Day 4
    Implementation, case studies and lessons learned
  5. Day 5
    Performance measurement, improvement and final assessment

Upcoming dates

DateLocationFee
15 Nov – 19 Nov 2026MuscatUS$ 5,500Book
1 Feb – 5 Feb 2027NairobiUS$ 5,500Book
10 May – 14 May 2027Live onlineUS$ 3,000Book
16 Aug – 20 Aug 2027SingaporeUS$ 5,500Book
7 Nov – 11 Nov 2027RiyadhUS$ 5,500Book
14 Feb – 18 Feb 2028Live onlineUS$ 3,000Book
21 May – 25 May 2028Sharm El SheikhUS$ 5,500Book
7 Aug – 11 Aug 2028AccraUS$ 5,500Book
13 Nov – 17 Nov 2028Live onlineUS$ 3,000Book
19 Feb – 23 Feb 2029DubaiUS$ 5,500Book
6 May – 10 May 2029Al KhobarUS$ 5,500Book
13 Aug – 17 Aug 2029Live onlineUS$ 3,000Book
19 Nov – 23 Nov 2029MarrakechUS$ 5,500Book
A date you chooseIn-houseBased on group sizeRequest a quote

Certificate

ITQAN Global Academy certificate of completion for participants who meet attendance and pass the assessment.

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