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Process Mapping & Improvement: Practical Application

Code: QE-134Level: PractitionerDuration: 5 days

Course overview

This practitioner-level course in Quality & Operational Excellence turns knowledge into day-to-day practice in Process Mapping & Improvement. It combines international standards and codes with case studies from oil & gas, utilities, industry and government across the GCC, Africa and worldwide, with workshops and pre/post assessment.

What you will learn

  • Explain the core concepts and governing standards of Process Mapping & Improvement
  • Apply proven Process Mapping & Improvement methods and tools to real workplace situations
  • Analyse problems and select practical solutions
  • Assess performance and compliance with measurable indicators
  • Build an action plan to improve Process Mapping & Improvement in your organisation

Who should attend

Quality managers, auditors, process owners and improvement teams

Daily outline

  1. Day 1
    Principles, terminology and governing standards
  2. Day 2
    Methods, tools and technical requirements
  3. Day 3
    Assessment, analysis and decision-making
  4. Day 4
    Implementation, case studies and lessons learned
  5. Day 5
    Performance measurement, improvement and final assessment

Upcoming dates

DateLocationFee
14 Dec – 18 Dec 2026Live onlineUS$ 3,000Book
21 Mar – 25 Mar 2027ManamaUS$ 5,500Book
7 Jun – 11 Jun 2027CasablancaUS$ 5,500Book
13 Sept – 17 Sept 2027Live onlineUS$ 3,000Book
20 Dec – 24 Dec 2027BarcelonaUS$ 5,500Book
6 Mar – 10 Mar 2028Abu DhabiUS$ 5,500Book
12 Jun – 16 Jun 2028Live onlineUS$ 3,000Book
17 Sept – 21 Sept 2028MuscatUS$ 5,500Book
4 Dec – 8 Dec 2028TunisUS$ 5,500Book
12 Mar – 16 Mar 2029Live onlineUS$ 3,000Book
18 Jun – 22 Jun 2029Kuala LumpurUS$ 5,500Book
2 Sept – 6 Sept 2029RiyadhUS$ 5,500Book
10 Dec – 14 Dec 2029Live onlineUS$ 3,000Book
A date you chooseIn-houseBased on group sizeRequest a quote

Certificate

ITQAN Global Academy certificate of completion for participants who meet attendance and pass the assessment.

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